CHOOSE YOUR DIET WORDS People prefer to engage emotionally rather than hear lots of facts and figures. Dozens of studies have demonstrated the power of emotions in influencing behaviour. Start with an emotion in mind if you wish to be truly persuasive,’ says Dr Yeung. People love stories. To communicate effectively, share funny autobiographical anecdotes or include inspirational real-life stories. This provides your audience with a more entertaining and memorable listening experience.
Enjoying what we’re doing and feeling that it’s valuable help us perform at our best,’ says Yeung. People who revel in their work are more likely to perform better.’ Try to make your work environment more suited to your needs by doing things such as delegating or becoming more efficient at the tasks you don’t enjoy and learning better ways to work, then sharing them.
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